EFFECTIVE: JANUARY 1, 2019
MODIFICATION TO THIS POLICY
Information is classified as Personally Identifiable Information (“PII”) and Non-Personally Identifiable Information (“NPII”). Subject to your express knowledge and consent, we may collect PPI you affirmatively provide that can identify you such as your name, address, social security number, telephone number, cell phone number, and email address. PII could also include information you may provide on others, such as co-signers. We may also collect NPII, such as demographic data, online activity data, and other information which could not be used to identify you.
We may collect, store, and use personal or financial information you affirmatively provide to us when using the Site or our Services. This Information could be provided via an online form or via other means in which you interact with our Services. Our Website collects certain Personally Identifiable Information ("PII") when you submit requests for products and/or services on the site or elect to provide PII to us, such as your name, email address, phone number, address, or social security number. PII includes any information that can be used to identify a particular person, including, without limitation first and last name, address, telephone number, zip code, social security number, date of birth, driver’s license, and/or email address. We may use information you affirmatively provide to: process any services you have requested; for fraud prevention purposes; to connect you with independent, third party providers of products and/or services (See more information below). We may share the information you provide with our service providers in connection with any of the foregoing uses. For record keeping purposes, we will store your PII in a secure manner and for a commercially reasonable period of time for record keeping purposes.
Our website may also automatically collect certain non-PII about you when you visit the website using several online tools, including, without limitation, The Internet Protocol (IP) address and domain used; Type of browser and operating system used; Device type and ID; Date and time of your visit to the Site; Web pages you visited; Actions you performed or attempted; Codes that correspond to the status of your actions; The geographic location of your computer or mobile device used to access the site; Your email address when you enter it affirmatively on our forms; We use the non-PII that we collect to improve the design and function of the Website and to enable us to personalize your user experience. We also may use this information in the aggregate to analyze Website usage.
HOW WE USE INFORMATION
By expressly and affirmatively providing us with your information on our forms, you are granting express written consent and permission to be contacted by The Senior Advocate or our network of third party service providers who may offer you certain products and/or services. We may contact you via email, telephone call, push notification, and if applicable, sms. We may share the information you affirmatively provide with these third parties. We may use your Information in the following ways, although this list is not exhaustive: To Deliver the services you requested and otherwise operate our business; To connect you with independent third parties who may provide you with products and/or services; or To Improve our Site and customer service.
Our website may pass the information you affirmatively provide us with contracted third party service providers in our network and affiliates for the purposes of operating our website, providing you with our infomediary services, or fulfilling your request for certain products and/or services. When you submit a request on our site for products and/or services, you agree that we may share your Information with these third parties so that they can provide the products and/or services You requested. The third parties with whom we share your Information may retain or use your Information whether or not you utilize their products or use their services. You should contact these third parties directly to learn about their own privacy and information sharing practices, which may differ from our own.
OPT-IN / OPT-OUT AND UNSUBSCRIBE
Our site and its network of third party service providers may contact you to promote and offer certain products and/or services that may be of interest to you. This may occur through electronic mail, telephone, push notification, and if applicable, sms. Consumers who requested to be contacted through our website’s online forms, via calling a phone number provided, or through any opt-in process of the third party service providers may be contacted via e-mail or telephone. If you do not wish to receive these emails, telephone solicitations, or other forms of contact from, you may unsubscribe or opt-out at any time by visiting our Unsubscribe Page.
THIRD PARTY LINKS
We may include, at our discretion, links and advertisements linking to other websites belonging to independent third-parties or independent products and/or services of third-parties on this site.
HOW WE PROTECT INFORMATION
Our website is committed and serious about protecting consumer information and we have implemented a variety of security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. These include the use of firewalls and 256-bit Secure Sockets Layer (SSL) protection. In the unlikely event of a security breach, our site will promptly notify any effected consumers in a timely manner while taking all immediate and reasonable actions to remedy the breach. Despite our diligent protective measures and security technologies, the internet is never “security-proof “and therefore, we disclaim any liability for any injury due to a security breach that compromises your personal information.
TELEPHONE CONSUMER PROTECTION ACT (TCPA)
OUR WEBSITE STRIVES TO REMAIN IN FULL COMPLIANCE WITH THE PROVISIONS OF THE TELEPHONE CONSUMER PROTECTION ACT (TCPA) AND THEREFORE, WE DO NOT CALL, SEND SMS MESSAGES, OR SEND VOICEMAILS TO ANY CONSUMER WITHOUT THE CONSUMER'S PRIOR EXPRESS CONSENT. NOTWITHSTANDING THAT YOUR MOBILE TELEPHONE NUMBER MAY BE LISTED ON FEDERAL OR STATE DO-NOT-CALL REGISTRY, WE RETAIN THE RIGHT TO CONTACT YOU VIA TELEPHONE SMS MESSAGES ONCE YOU HAVE PROVIDED EXPRESS WRITTEN CONSENT BY ENTERING YOUR NUMBER ON OUR SITE.
When using this website, our site may collect certain information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs. As you use the website, your browser communicates with servers operated by us to coordinate and record the interactivity and fill your requests for services and information. The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computer, which are then transmitted back to us by your computer. Cookies allow us to recognize you when you return and track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A "cookie" is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the website. Some cookies are temporary, whereas others may be configured to last longer. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided and storing your preferences. Your browser preferences can be modified to accept or reject all cookies, or request a notification when a cookie is set.
Pixel tags and web beacons are tiny graphic images placed on website pages or in e-mails that allow us to determine whether you have performed specific actions. When you access these pages or open e-mail messages, the pixel tags and web beacons generate a notice of that action to us. These tools allow us to measure response to our communications and improve our website. We collect many different types of information from cookies and other technologies. For example, we may collect information regarding your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. We may also collect the Internet Protocol addresses of the device you use to interact with the Website. An Internet Protocol address is a unique identifier that a device uses to identify and communicate with on the Internet. In many cases, the information we collect using cookies and other tools is used in non-identifiable ways, without any reference to PII. For example, we use information we collect about website users to optimize the Website and understand its traffic and usage patterns.
“DO NOT TRACK” SIGNALS—FOR CALIFORNIA RESIDENTS
California Assembly Bill 370, which amends the California Online Privacy Protection Act, requires operators of commercial websites like our site to disclose how websites respond to "Do Not Track” signals; and whether third-parties collect personally identifiable information (PII) about users when they visit websites. Our site does not engage in collection of PII about consumer’s online activities across third-party websites or over time. Our site does not honor “do not track” signals. Consumers who use “do not track” signals will still have access to our website. Lastly, our site never allows third-parties to collect PII about an individual consumer's online activities over time and across different sites when a consumer uses our website.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Our website has taken the necessary and substantial steps to remain in full compliance with the California Online Privacy Protection Act. Our company does not distribute your personally identifiable information to outside, unaffiliated parties without your express, informed consent. California Civil Code Section 1798.83, also known as S.B. 27, allows California residents to request certain information regarding our disclosures in the prior calendar year, if any, of personally identifiable information to third parties for their own direct marketing purposes. To make such a request, please contact us.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
This site not intended for use by individuals under the age of 18. We are in compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA) and we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are directed to people who are at least 18 years of age and older. When notified of a user who is not over the age of 18, our company will take immediate remedial measures to remove that individual from our user database.
GRAMM LEACH BLILEY ACT COMPLIANCE
The Site is governed by the laws of the United States, and is intended for use only by residents of the United States. If you are not a resident of the United States or reside within its jurisdiction, please refrain from using our services.
By using our website, you affirmatively consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.